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Frequently Asked Questions

Below are some of the most common questions we receive. If you can’t find what you’re looking for, feel free to Contact Us — we’re here to help 24/7.

Bookings & Payments

Airport Transfers

Seaport Transfers

Child Seats & Group Travel

Electric & Luxury Vehicles

Accounts & Discounts

For Drivers

Cancellations & Refunds

Still Need Help?

If your question isn’t listed above, our support team is available 24/7 to assist you.

Troubleshooting & Assistance

If you're facing an issue, try these quick solutions:

  • Unable to make a booking?

    Ensure your payment details are correct and up to date. If the issue persists, try using a different browser or device.
  • Missing or incorrect ride details?

    Check your email confirmation. If you still have an issue, contact us for assistance.
  • Driver or vehicle concerns?

     We take customer satisfaction seriously. Please contact us immediately, and we’ll resolve the matter as quickly as possible.

Need More Help?

If your question isn’t listed above, or if you require additional assistance, our friendly customer support team is here to help you. You can reach us via:

Phone: +44 20 38765544

Email: info@kurvlondon.com

Whatsapp: +44 20 38765544

We’re available 24/7, and we aim to respond as quickly as possible!

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