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Frequently Asked Questions
Below are some of the most common questions we receive. If you can’t find what you’re looking for, feel free to Contact Us — we’re here to help 24/7.
Bookings & Payments
Airport Transfers
Seaport Transfers
Child Seats & Group Travel
Electric & Luxury Vehicles
Accounts & Discounts
For Drivers
Cancellations & Refunds
Still Need Help?
If your question isn’t listed above, our support team is available 24/7 to assist you.
Troubleshooting & Assistance
If you're facing an issue, try these quick solutions:
Unable to make a booking?
Ensure your payment details are correct and up to date. If the issue persists, try using a different browser or device.Missing or incorrect ride details?
Check your email confirmation. If you still have an issue, contact us for assistance.Driver or vehicle concerns?
We take customer satisfaction seriously. Please contact us immediately, and we’ll resolve the matter as quickly as possible.
Need More Help?
If your question isn’t listed above, or if you require additional assistance, our friendly customer support team is here to help you. You can reach us via:
Phone: +44 20 38765544
Email: info@kurvlondon.com
Whatsapp: +44 20 38765544
We’re available 24/7, and we aim to respond as quickly as possible!
